Terms of Service

Updated: 07/08/2026

Welcome to Wavepoint East LLC.

By using this website, submitting a form, or requesting our services, you agree to the following Terms of Service.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Not a Contract of Insurance

Submitting your information does not create a policy, contract, or guarantee of coverage. Coverage is issued only by licensed insurance carriers upon approval.

3. No Professional or Legal Advice

Information provided on this website is for general informational purposes and does not constitute legal, tax, or financial advice.

4. User Obligations

You agree that:

5. Communication Consent (TCPA / A2P Compliance)

By submitting your information, you consent to be contacted by:

Message types include responses to your insurance inquiry, eligibility and quote follow-ups, appointment reminders, and service-related notifications. Message frequency varies. Message & data rates may apply. Reply STOP to opt out or HELP for help.

The text messaging consent checkbox on our forms is optional. It is not required to submit a form, and consent is not a condition of purchase.

We do not share mobile information, text messaging originator opt-in data, or consent with third parties or affiliates for marketing or promotional purposes.

Carrier Liability Disclaimer: Wireless carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. You are responsible for any message and data rates charged by your wireless carrier.

6. Appointment Reminders

You agree that we may send automated appointment reminders and follow-up messages related to your insurance inquiries.

7. Intellectual Property

All content on this site, including images, text, logos, and branding, is the property of Wavepoint East LLC and may not be copied or distributed without prior written permission.

8. Third-Party Services

We may use third-party tools (e.g., CRM, scheduling software). You agree to their terms when interacting with those features.

9. Limitation of Liability

Wavepoint East LLC, its partners, or affiliates are not liable for:

Insurance approvals and rates are solely determined by the carrier you apply with.

10. Carrier Liability Disclaimer

Wavepoint East LLC is an independent, licensed insurance brokerage. We are not an insurance company, and we do not underwrite, issue, guarantee, or pay claims on any policy.

All policies are underwritten and issued solely by the licensed insurance carrier you apply with. That carrier alone is responsible for:

All guarantees, benefits, and product features are backed solely by the claims-paying ability and financial strength of the issuing carrier. They are not guaranteed by Wavepoint East LLC, are not bank deposits, are not FDIC or NCUA insured, and are not guaranteed by any federal government agency.

Wavepoint East LLC is not liable for the acts, omissions, delays, errors, underwriting decisions, service failures, financial condition, or insolvency of any insurance carrier. Financial strength ratings referenced on this website are opinions of independent rating agencies, are not guarantees, and are subject to change at any time.

Any illustration, projection, coverage amount, or credited rate presented to you is hypothetical unless it appears in a signed carrier illustration or the issued policy. In the event of any conflict, the issued policy controls.

11. Governing Law

These Terms are governed by the laws of the United States and your applicable state.

12. Changes to Terms

We may modify these Terms at any time. Continued use of the website indicates acceptance of updated Terms.

13. Contact Information

For questions about these Terms, contact:

Wavepoint East LLC

Email: info@matterhornfinancial.com

Phone: 813.956.3225